








Strategies for Difficult Conversations and Community Resources
This training is approved in D.C., Delaware (DEEDS), Florida, Georgia, Maryland (MSDE 3 COK hours- 1 Special Needs 2 Community), North Carolina & Pennsylvania (PQAS/PA-Keys/ ACT-48), South Carolina & Wyoming (Stars)
3 hours / 0.3 CEU’s
You often encounter challenging situations that require open and respectful communication. This training is designed to equip you with effective strategies for navigating difficult conversations with parents and guardians.
Learn how to
prepare for difficult conversations
create solutions
execute a plan
provide families with additional resources for a range of concerns
You will leave the training feeling confident when addressing concerns while maintaining a positive relationship with families.
This training is approved in D.C., Delaware (DEEDS), Florida, Georgia, Maryland (MSDE 3 COK hours- 1 Special Needs 2 Community), North Carolina & Pennsylvania (PQAS/PA-Keys/ ACT-48), South Carolina & Wyoming (Stars)
3 hours / 0.3 CEU’s
You often encounter challenging situations that require open and respectful communication. This training is designed to equip you with effective strategies for navigating difficult conversations with parents and guardians.
Learn how to
prepare for difficult conversations
create solutions
execute a plan
provide families with additional resources for a range of concerns
You will leave the training feeling confident when addressing concerns while maintaining a positive relationship with families.
This training is approved in D.C., Delaware (DEEDS), Florida, Georgia, Maryland (MSDE 3 COK hours- 1 Special Needs 2 Community), North Carolina & Pennsylvania (PQAS/PA-Keys/ ACT-48), South Carolina & Wyoming (Stars)
3 hours / 0.3 CEU’s
You often encounter challenging situations that require open and respectful communication. This training is designed to equip you with effective strategies for navigating difficult conversations with parents and guardians.
Learn how to
prepare for difficult conversations
create solutions
execute a plan
provide families with additional resources for a range of concerns
You will leave the training feeling confident when addressing concerns while maintaining a positive relationship with families.
In order to earn your CEU credits you must:
Sign in on the sign in sheet provided at the training
Be present and an active participant for the duration of the training
Receive a passing score (80%) on the 10 question multiple choice quiz at the end of the training (Don’t worry, you have 3 attempts to pass!)
Complete an anonymous course survey